Privacy Policy

1. Who We Are

Surveyor Indian is a professional land survey and civil engineering consultancy based in Ahmedabad, Gujarat, India. We provide aerial survey, drone survey, DGPS, topography, and infrastructure development services across India.

Contact us at:
Email: surveyorindian@gmail.com
Phone / WhatsApp: +91 9586934228
Address: Ahmedabad, Gujarat, India

2. Information We Collect

We may collect the following types of information:

• Contact information – your name, email address, phone number, and details provided through our contact form.
• Project enquiry details – information about the service you require, project location, and specific requirements you share with us.
• Usage data – general, aggregated data about how you use our website (pages visited, time spent, browser type, device). This does not personally identify you.
• Communications – records of emails, WhatsApp messages, or other communications you send us.

We do not collect sensitive personal information such as financial details, government ID numbers, or health information through this website.

3. How We Collect Information

• When you fill in and submit our contact / enquiry form.
• When you contact us directly via email, phone, or WhatsApp.
• Automatically via standard web server logs when you browse our website.

4. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations for survey services.
• Communicate with you about your project requirements and ongoing work.
• Improve our website, services, and customer experience.
• Maintain business records as required by applicable law.
• Send you relevant updates about our services if you have given consent — you may opt out at any time.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

5. Sharing of Information

We may share your information only in the following limited circumstances:

• Service delivery – with members of our engineering team who need it to fulfil your project requirements.
• Legal obligation – if required by law, court order, or government authority in India.
• Business transfer – in the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction, subject to the same privacy protections.

We do not share your personal data with any third-party advertisers or data brokers.

6. Data Storage & Security

Your information is stored securely and is accessible only to authorised personnel within our organisation. We take reasonable technical and organisational measures to protect your data, including:

• Secure email and communication channels.
• Password-protected access to business systems.
• Limiting access to personal data on a need-to-know basis.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you have specific concerns, please contact us directly.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Indian law. Enquiry data is generally retained for up to 3 years after last contact. Project records may be retained longer to comply with professional and legal obligations.

You may request deletion of your data at any time (see Section 9).

8. Cookies & Tracking

Our website may use minimal standard web technologies (such as browser cookies) to improve your browsing experience. These are used only for functional purposes — not for advertising or cross-site tracking.

You can configure your browser to refuse cookies. Doing so will not prevent you from using the core features of our website.

9. Your Rights

You have the right to:

• Access – request a copy of the personal information we hold about you.
• Correction – ask us to correct any inaccurate or incomplete information.
• Deletion – request that we delete your personal data, subject to any legal obligations to retain it.
• Withdrawal of consent – opt out of receiving marketing communications at any time.
• Complaint – raise a concern with us or with the relevant data protection authority in India.

To exercise any of these rights, contact us at surveyorindian@gmail.com or +91 9586934228.

10. Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Third-Party Links

Our website may contain links to external websites (such as client websites or partner organisations). We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will revise the "Last updated" date at the top of this page when we do. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Any disputes shall be subject to the jurisdiction of the courts in Ahmedabad, Gujarat, India.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Surveyor Indian
Ahmedabad, Gujarat, India
Email: surveyorindian@gmail.com
Phone / WhatsApp: +91 9586934228